Yes! PowerTools is uniquely designed to work on both Windows and Mac operating systems. As a VBA-based add-in, it’s the only PowerPoint productivity tool offering cross-platform compatibility. While most features are available on both systems, some functionality may vary due to technical limitations of PowerPoint on macOS.

PowerTools requires:

• Windows 10 or later / macOS 10.14 or later
• PowerPoint 2010 or later
• 100MB free disk space
• Active internet connection for installation and updates (can be used offline once installed, although temporary internet connection is required after several days of offline use for license validity checks)

Yes, PowerTools is designed to work harmoniously with other PowerPoint add-ins such as Think-Cell. However, if you experience any conflicts, please contact our support team for assistance.

Please follow our step-by-step installation guide in the documentation. If you encounter any issues during installation, first review the installation steps carefully, then contact our support team through our support form if you need additional assistance.

After installation, launch PowerPoint and look for the PowerTools ribbon tab at the top of your screen. If you don’t see it, try these steps:

1. Click File > Options > Add-ins
2. Check if PowerTools is listed under “Active Application Add-ins”
3. If not listed, follow our troubleshooting guide

Once you’re able to access the PowerTools ribbon, check to see that features are working correctly. If you have issues with any features, please take the time to read through our documentation before submitting a ticket to our support team.

Please see the “Updates” section of the documentation for detailed instructions on how to update PowerTools to the latest version.

We offer a 7-day money-back guarantee on our annual license. This risk-free purchase allows you to fully explore PowerTools’ features, and if you’re not completely satisfied, we’ll provide a full refund.

Lifetime licenses can be transferred once every 12 months. Annual subscriptions cannot be transferred. Contact our support team to initiate a license transfer.

No, each user needs their own license. For team or organization-wide deployment, please see our Enterprise licensing options.

Annual Subscription:

• 1-year access to PowerTools
• Premium support
• Regular updates
• Automatic renewal unless cancelled
• Access ends if subscription is cancelled

Lifetime License:

• Permanent access to PowerTools
• Premium support
• All future updates included
• One-time payment

You can recover your license key by either:

1. Checking your purchase confirmation email
2. Logging into your customer dashboard
3. Contacting support with your purchase email and order number

Annual subscriptions auto-renew by default. You’ll receive renewal notifications 30, 15, and 7 days before renewal. You can manage your renewal settings in your customer dashboard.

Yes! For business purchases, we offer:

• Custom ribbon branding
• Bulk license discounts
• Enterprise-specific features

Enterprise customers receive

• Dedicated account manager
• Priority technical support
• Custom training sessions
• Deployment assistance

We support multiple deployment methods including:

• Silent installation
• Group Policy deployment
• Custom deployment scripts

We offer tiered pricing for:

• 10-49 users (15% discount)
• 50-199 users (25% discount)
• 200+ users (Custom pricing) – Contact our support team for details

Yes, PowerTools follows enterprise security best practices including

• Data encryption
• GDPR compliance
• Regular security audits
• No cloud storage of customer data

Enterprise customers receive:

• Custom onboarding sessions
• Video training library
• Documentation portal access
• Regular webinar invitations

You can get an overview of our core features by watching our demo video and features page.

Yes, customize through:

• Ribbon layout adjustments
• Quick access toolbar
• Keyboard shortcuts
• Custom presets
• Feature visibility options

All features work offline, although an active internet connection is sometimes required for automatic updates and license verification (periodic check required).

We release feature updates monthly, with major releases quarterly. All updates are included in both Annual and Lifetime licenses.

Most features work across all supported PowerPoint versions. Version-specific features are clearly marked in our documentation.

Please submit all feature requests to our customer support team. We review all requests monthly and prioritize based on user demand.

PowerTools is designed to have minimal impact on PowerPoint’s performance. The add-in uses efficient coding practices and loads features on-demand. If you notice any performance issues:

• Check if you’re running the latest version
• Ensure your system meets the minimum requirements
• Try disabling any passive features you don’t regularly use through Settings > Passive Features

PowerTools currently only supports English (US/UK) in its user interface, however support for additional languages is in the roadmap and is expected to be available in the near future.

PowerTools is designed to maintain compatibility with PowerPoint updates:

• Automatically adjusts to minor PowerPoint updates
• Notification when major PowerPoint updates require PowerTools updates
• Backward compatibility with previous PowerPoint versions
• Regular updates to ensure continued compatibility

If you experience issues after a PowerPoint update, check for PowerTools updates in Settings & Help > About > License & Updates.

Yes! All PowerPoint files created or modified with PowerTools remain fully compatible with standard PowerPoint. You can work on any presentation simultaneously with other users who do not have the add-in without any issues.

We take your privacy seriously. PowerTools only collects license validation information to ensure you have a valid license prior to using PowerTools. No personal files or presentation content is ever collected or transmitted.

You can typically find answers to your questions in the FAQ or in our detailed documentation. If you can’t find what you’re looking for, please reach out to our customer support team through the contact form and we will be happy to assist you.